Frequently asked
questions

Have questions? We have answers!

We offer a wide range of mobile products including smartphones, tablets, accessories (cases, chargers, screen protectors), and smart devices. All these products are new and covered by 2 years warranty. 

Yes, all of our devices come with a 2 years official warranty

Absolutely. Our website is SSL-encrypted, and we use secure, GDPR-compliant payment gateways like iDEAL, Bancontact, and credit/debit cards. We are a member of Webwinkelkeur. Our reviews are also available on Trustpilot.

If you ordered before 13:00, the order will be delivered the next working day. 

We ship to Belgium and The Netherlands. 

Yes, you can return eligible products within 30 days of delivery as long as they are unused, in original packaging. Visit our [Returns & Refunds Policy] for full details.

Please contact us within 48 hours of receiving your order. We will arrange a replacement or refund at no extra cost. Make sure to provide photos of the item and packaging.

Once your order is shipped, you’ll receive a confirmation email with a tracking number and a link to track your parcel. 

No, you can checkout as a guest. However, creating an account allows you to track orders, save your address, and receive exclusive offers.

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